With Substance Use Disorder, there are many paths to recovery.

Crisis & Counseling Centers is on a shared mission with partners throughout Maine to save lives and strengthen communities, and we’re putting all the options on the table. Because if we want to give people a fighting chance, we need to keep them alive, safe, and supported throughout their journey of active use and recovery.


We can help you or a loved one. Call us now (207) 626-3448.

You Are Not Alone

What to expect. 

OPTIONS Liaisons, are licensed behavioral health clinicians that are embedded within local emergency medical services (EMS) and law enforcement agencies in every county across Maine. Co-responders will work alongside their first responder counterparts to:

  • Engage in post-overdose follow up and help with referrals for services and supports such as insurance, housing, treatment and harm reduction.
  • Conduct proactive outreach with individuals, families and others affected in the communities.
  • Distribute Naloxone and education on how to administer this life saving medication.
    Provide short-term counseling interventions when appropriate.
  • Offer anti-stigma education with community providers.

Each OPTIONS Liaison serves the entire county in which they are located. As the program grows and continues to respond to the needs of each community on a case-by-case basis, services may be amplified to include Syringe Service Programs (SSPs), Tier 1 and Tier 2 Naloxone distribution, Recovery Centers, medication assisted treatment providers, and food and housing supports among others.

More About OPTIONS. 

The purpose of the OPTIONS (Overdose Prevention Through Intensive Outreach, Naloxone and Safety) initiative is to better support people in Maine who suffer from substance use disorder and to provide them with every available resource to avoid a potentially fatal overdose.

Under the umbrella of this initiative, every Maine county will have a mobile response team that engages with communities to:


  • Promote substance use prevention.
  • Promote harm reduction strategies to reduce the risk of both fatal and non-fatal overdose.
  • Connect people directly to recovery services and treatment.
  • Distribute Naloxone.
  • Increase awareness of Maine’s “Good Samaritan Law,” which protects someone experiencing an overdose, or who reports a suspected overdose in good faith, from prosecution for certain drug-related offenses.
  • Destigmatize substance use disorder so that those suffering from it are less apprehensive about seeking support.

Make a referral to our OPTIONS Liaisons

Eligibility Requirements:

This service is available to anyone at risk of overdose or who has recently overdosed. Insurance is not required for this service, it is free to all who need it.

This service is available in the following regions:


  • Kennebec County
  • Somerset County
  • Support is available statewide through other OPTIONS partner agencies. Visit, KnowYourOptionsME.com to connect.

This service is provided at no cost thanks to funding from the Maine Department of Health and Human Services. 

Additional Treatment Options

Group Therapy

Crisis & Counseling Centers offers a variety of recovery group programs for adults in all stages of change from substance use and co-occurring disorders.

Medication Assisted Recovery

Medication Assisted Recovery (MAR) is a proven foundation for personal change and recovery that reduces the need to use opioids and prevents overdose.

Substance Use Treatment

No matter where you are in your recovery journey–just starting out, starting over after years of successful recovery–Crisis & Counseling Centers has a program that will provide the right amount of support. Our agency has been providing substance use disorder treatment for more than 50 years and offers a number of pathways for individuals on their journey to a healthier and happier life.

Meet our compassionate and highly-trained team

Heather Washburn, LCSW, CADC, CSS [she/her]

Case Management Services Director

Elisa Sousa, LSW, CADC, BHP, M.Ed. [she/her]

Case Management Administrative Manager

Caron Chase [she/her]

Somerset County OPTIONS Liaison

Dawn Kearns [she/her]

Kennebec County OPTIONS Liaison

OPTIONS on Social Media