Former Employees of Crisis and Counseling Centers
Information & Records Requests
Thank you for the time, care, and dedication you shared with Crisis & Counseling Centers. Your work made a lasting difference in the lives of individuals, families, and communities across central Maine. While the agency has closed, we remain committed to supporting you with access to your employment records and important benefit information.
Important 401(k) Plan Update
As of December 23, 2025, the Crisis & Counseling Centers, Inc. 401(k) Plan has been fully terminated.
Participants were notified on or around October 28, 2025 at the contact information on file with Empower.
Your Options (as outlined in the notice):
1. Roll over your balance to another eligible retirement plan
2. Roll over your balance to an IRA of your choice
3. Take a lump sum distribution (taxes and penalties may apply)
If you did not select and option, your funds were automatically transferred into an Empower Automatic Rollover IRA.
The plan sponsor agreement confirms Empower Trust Company, LLC as custodian and that the default investment is the Empower Guaranteed Income Fund.
How to Contact Empower
If you have questions about your account, balance, or rollover:
Empower Retirement: 877-534-4569
Employment verification & Loan FOrgiveness
Former employees may continue to obtain employee verifications for:
- Future employers
- Nonprofit loan forgiveness programs
- Behavioral health workforce and service-based repayment programs.
Please provide the following contact information when verification is needed:
Amber Kruk, Executive Director, In Closing (Authorized Signatory)
(207) 203-0186
Amber will continue to serve as the custodian of employment records.
Access to Your Employment Records
- Employment records will be securely maintained for up to 10 years after separation.
- Amber Kruk will remain the custodian of these records.
To request a copy of your records, please complete the Records Request Form (below).
What to expect:
Please allow up to 14 business days for processing.
Records will be provided via secure, password-protected PDF.
If you prefer printed copies, you may:
- Pay for shipping, or
- Schedule a time to pick them up in person.
Personnel Records Request Form
Please complete the following form to request your personnel records from your time with Crisis & Counseling Centers.